Privacy Policy

Intelligent Automation Services LLC ("IAS," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. It applies to our website and to the managed IT services we provide.

We collect information in the following ways:

• Information you provide: name, business name, email address, phone number, and details you submit through our assessment or contact forms.
• Service data: device, network, and system information we monitor and manage to deliver the Services to you.
• Automatically collected data: IP address, browser type, device identifiers, pages viewed, and similar usage data collected through cookies and similar technologies.
• Communications: records of your correspondence and support requests with us.

We use the information we collect to:

• Provide, maintain, monitor, and improve the Services.
• Respond to assessment requests, inquiries, and support needs.
• Process billing and manage your account.
• Send service-related communications and, where permitted, relevant updates.
• Detect, prevent, and address security incidents, fraud, and technical issues.
• Comply with legal obligations and enforce our agreements.

Where applicable law requires, we process personal information on the basis of performing our contract with you, our legitimate business interests, your consent (which you may withdraw at any time), and compliance with legal obligations.

We do not sell your personal information. We may share information with:

• Service providers and subprocessors who help us deliver the Services (for example, hosting, monitoring, and communication tools), bound by confidentiality and data-protection obligations.
• Professional advisers such as accountants and lawyers where necessary.
• Authorities or other parties when required by law, to protect our rights, or in connection with a business transfer.

We use cookies and similar technologies to operate the website, remember preferences, and understand usage. For details about the cookies we use and your choices, please see our Cookie Policy.

We retain personal information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we securely delete or anonymize it.

We implement administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, to object to certain processing, and to data portability. You may also opt out of non-essential communications at any time.

To exercise any of these rights, contact us at proposals@teamautomationservices.com. We will respond consistent with applicable law.

Our Services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. We will revise the effective date above and, for material changes, provide additional notice where appropriate.

If you have questions or requests regarding this Privacy Policy, contact us at proposals@teamautomationservices.com or 661-228-3588.